Hello, my name is Sarina Volamkaded (Nana). I am a 23 years old mixed of Thai, England and Pakistan. Currently I am studying in Airline Business Management at Bangkok University. Service is my passion that’s why I chose to study in this field. Being a cabin crew or flight attendant is my dream since I was young because it combined travel and service in this position. Finally, I got the chance to be a trainee at Etihad Airways.
Working as a passenger service agent with one of the world’s biggest airlines for 3 months, I have learnt many experiences. My main responsibility is to deal with VIP passenger both inbound and outbound. This job is very challenging. Every day, I learn how to treat people from different background, how to solve unexpected problems and how to satisfy passenger with the best solution etc.
On the other hand, I made many new friends. I was very impressed and happy for that 3 months.
The internship came to an end, and I started to find more opportunities to make my dream come true. I have followed CabinCrewMalaysia Facebook page because I would like to learn the ways and life of flight attendants based in Malaysia, regardless of which airline.
I have the ability in languages. I can speak 4 languages which are Thai, Bahasa Malaysia, Bahasa Indonesia and English. I possess communication and interpersonal skill. During my internship period, my manager always said that I am very easy to smile and very friendly.
On part time basis, I am also a freelance model.
Someone said flight attendant is just servant in the air BUT WITHOUT THEM, how you can survive in the air !!!!!! Haha.
Written by Sarina Volamkaded
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